We are looking for a customer-focused Barista to join our team! You will be preparing coffee drinks and food for customers while creating a friendly and hospitable atmosphere. You are passionate about coffee and customer service! Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.

Responsibilities:

Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests
Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
Accurately and efficiently enter orders into POS system
Clear and reset counters and tables at the conclusion of each guest visit
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures

Qualifications:

Previous knowledge of food service regulations preferred
ServeSafe or Food Handler’s Certification, or willing to obtain
Strong customer service and interpersonal communications skills
Able to stand for long periods of time
Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
Excellent conflict resolution skills
Able to work in a fast-paced environment

Complete our short application today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Ruby Enterprises provides a welcoming atmosphere where team members can take pride in serving hearty breakfasts, delectable sandwiches, flavorful entrees, and more, all while preserving the legacy of comfort, quality, and community that characterizes IHOP across generations. Ruby Enterprises ensures that IHOP remains not just a workplace, but a fulfilling environment where employees can connect, create, and thrive, all while contributing to the cherished memories that guests take home.

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How do you handle having a full bar of coffee drinks to be made while trying to balance a line of customers at the register?*

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What should a great Barista have in his or her apron, or on the station before every shift?*

Your table’s appetizer is running late, and you are concerned it will arrive after the entrees, what do you do to fix the situation?*

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Be direct, tell me what I did wrong, and I will fix it.

Talk to me after the shift, once things are not as stressful.

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Benefits and Perks

Flexible Schedules

Many IHOP locations offer flexible work schedules to accommodate employees' availability and preferences.

Training and Development

IHOP provides training and development opportunities to help employees build their skills and advance in their careers. This can include on-the-job training and access to IHOP Academy.

Career Advancement

IHOP encourages career growth and often promotes from within, giving employees the opportunity to move up to higher positions, such as shift supervisor or management roles.

Health and Dental Benefits

Full-time employees may be eligible for health and dental insurance coverage, which can include medical, dental, and vision benefits.

Employee Meal Discounts

IHOP employees often receive discounts on meals when dining at IHOP locations, making it more affordable to enjoy the restaurant's food.

Recognition and Rewards

IHOP may have recognition programs to acknowledge and reward outstanding employee performance.